Understand 4 Steps to Drive Process Innovation, Systematic Design Method and Assure Process Capability before Delivery
Designing for customer needs frequently leads to higher-quality goods and services in addition to innovative outcomes. This is because an effective design process uncovers hidden customer needs. This discovery, and the subsequent solving of the problems that kept customer needs hidden, will lead to innovation.
What you’ll learn
- Understand the four factors or steps to systematically create Process Innovation.
- Understand how systematic design can enhance process innovation.
- Assure Process Capability of new operational processes- before delivery of new designs.
- Dive into innovative approaches such as Quality by Design, learning how to create processes that prioritize quality, consistency, and customer satisfaction..
- Discover how to set performance goals and targets, construct high-level process designs, and maintain control mechanisms to ensure sustained process excellence..
Course Content
- Introduction –> 1 lecture • 4min.
- What is Business Process ? –> 1 lecture • 1min.
- Function Vs Process –> 1 lecture • 10min.
- Methods to Design Business Process –> 1 lecture • 3min.
- Quality by Design –> 1 lecture • 2min.
- Process Design begins with Product Design –> 1 lecture • 3min.
- Develop Process and Process Control –> 1 lecture • 5min.
- Relocation of Service Customers –> 1 lecture • 2min.
- Examples of Processes and Boundaries –> 1 lecture • 1min.
- Step 1- Set Performance Goals and Targets –> 1 lecture • 8min.
- Select and Construct High level Process design –> 1 lecture • 8min.
- Managing the Process Design –> 1 lecture • 9min.
Requirements
Designing for customer needs frequently leads to higher-quality goods and services in addition to innovative outcomes. This is because an effective design process uncovers hidden customer needs. This discovery, and the subsequent solving of the problems that kept customer needs hidden, will lead to innovation.
Designing innovative and superior quality processes to drive new services and products requires gaining a clear understanding of the internal customers’ needs and translating those needs into new processes aimed at meeting them. This can be accomplished in a number of ways, including capturing the voice of potential and existing customers and thinking “outside the box” with the help of early involvement teams.
Unlock the realm of process innovation with our comprehensive Udemy course, “Certified Process Design and Innovation Expert (CPDIE).” This expertly crafted course delves deep into the heart of business processes, equipping you with the tools and knowledge to become a true industry innovator.
Embark on a journey of understanding as you explore the fundamental concept of a business process and its distinction from functions. With a focus on hands-on learning, we guide you through diverse methods for designing business processes, including the revolutionary Quality by Design approach.
Our course underscores the pivotal connection between process and product design, illuminating how effective process design stems from a well-structured product foundation. Learn to master the art of developing intricate processes while maintaining stringent process control, ensuring optimal efficiency and quality.
Witness the transformative power of relocating service customers as you explore real-world case studies, setting boundaries and illustrating key concepts. Step by step, we lead you through the process of setting performance goals and targets, followed by the selection and construction of high-level process designs.
Navigate the complex landscape of process management, and emerge as an adept process design and innovation expert. Enroll now to elevate your skills, harness the potential of process innovation, and earn your Certified Process Design and Innovation Expert (CPDIE) recognition. Your journey to becoming an industry trailblazer begins here.