Digital adoption platform, How digital transformation enhance productivity, The impact of digital transformation etc.
Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to customers. Obviously when asked about the factors that influence a business decision to implement a digital transformation strategy, almost all companies will tell you or cited customer experience and customer satisfaction as one of their leading influences. Digital transformation offers companies an opportunity to engage modern buyers, and deliver on their expectations of a seamless customer experience regardless of channel or place.
What you’ll learn
- Digital adoption platform.
- How customers experience drives digital transformation.
- Ways enterprise can use digital transformation to enhance productivity.
- Digital transformation in banking.
- Digital transformation in mining.
- Key digital transformation strategies in mining.
- Digital transformation in construction.
- Digital transformation in the hospitality industry.
- Digital transformation in aviation.
- The impact of digital transformation in education sector.
Course Content
- Introduction –> 4 lectures • 11min.
- Digital Adoption Platform –> 8 lectures • 20min.
- How Customer Experience Drives Digital transformation –> 7 lectures • 17min.
- Ways Enterprise Can Use Digital Transformation To Enhance Productivity –> 6 lectures • 14min.
- Digital Transformation In Banking –> 7 lectures • 23min.
- Digital Transformation In Mining –> 4 lectures • 11min.
- Key Digital Transformation Strategies In mining –> 5 lectures • 15min.
- Digital Transformation In Construction –> 4 lectures • 11min.
- Digital Transformation In The Hospitality Industry –> 5 lectures • 15min.
- Digital Transformation In The Aviation Industry –> 4 lectures • 7min.
- Digital Transformation In Education –> 5 lectures • 11min.
Requirements
Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to customers. Obviously when asked about the factors that influence a business decision to implement a digital transformation strategy, almost all companies will tell you or cited customer experience and customer satisfaction as one of their leading influences. Digital transformation offers companies an opportunity to engage modern buyers, and deliver on their expectations of a seamless customer experience regardless of channel or place.
The level of investment indicates that technology for the banking industry is maturing with new tools and technology suppliers emerging every day. these new technologies come in the form of cloud computing, big data, blockchain, and artificial intelligence. Education is very important in the introduction of digital transformation, because when employees accept the innovation they turn to learn quickly and practice it faster with enthusiasm. The baking sector needs continues improvement because of that its always best to use the current technology as an industry. Security is very important in any digital transformation because customers data and information need to be handle seriously. Business has reach a point that its non- negotiable to embrace digital technology, because that is the new innovations which increase customer loyalty and also aid the companies to compete effectively and efficiently. In the hospitality industry the use of internet of things has improve their businesses and shape customer experience through operation efficiency and persnalization. For example, now customers can use their mobile phones for self-check-in and check-out.