Learn how to create an amazing Employee Experience to attract, retain, and engage your workforce by honoring 3 contracts
The employee experience consists of all of the interactions employees have throughout their tenure at an organization. These experiences, both good and bad, influence employees’ beliefs and attitudes about the work, the company, and their leaders. To create great employee experience, organizations must structure and honor the three essential contracts (Transactional, Brand, and Psychological) that are at the foundation of every organization.
What you’ll learn
- Gain a deep insight into the concepts of employee engagement and experience, distinguishing between the two and understanding their impact on organization.
- Learn to design and implement strategies that create a remarkable employee experience, enabling you to attract, retain, and engage a talented workforce..
- Explore the intricacies of Transactional, Brand, and Psychological contracts, comprehending their definitions and recognizing their significance.
- cquire the skills to identify crucial Moments of Truth that challenge contract integrity, and discover effective techniques to avoid breaches.
Course Content
- Introduction –> 3 lectures • 17min.
- Step 1 -Attracting the Best Talent –> 1 lecture • 4min.
- Step 2- Retain the Top Performers –> 1 lecture • 6min.
- Step 3- Drive Results –> 1 lecture • 3min.
- The 3 Contracts – Transactional, Brand, and Psychological contracts –> 1 lecture • 22min.
Requirements
The employee experience consists of all of the interactions employees have throughout their tenure at an organization. These experiences, both good and bad, influence employees’ beliefs and attitudes about the work, the company, and their leaders. To create great employee experience, organizations must structure and honor the three essential contracts (Transactional, Brand, and Psychological) that are at the foundation of every organization.
Welcome to the Certified Employee Experience Improvement Expert (CEExIE) course, a comprehensive journey into elevating your organization’s employee engagement and experience strategies. In today’s competitive landscape, understanding the intricacies of fostering a positive work environment is paramount.
Spanning six enriching sessions, this course delves deep into the foundations of employee engagement and experience. In Session 1 , Beginning with elucidations of Employee Engagement and Employee Experience, we lay the groundwork for your expertise. Through innovative insights,
Session 2 reveals the art of crafting an exceptional Employee Experience, allowing you to magnetize, retain, and enthuse your workforce effectively.
Session 3 navigates the realm of Transactional, Brand, and Psychological contracts, imparting their definitions and significance.
As you progress, Session 4 empowers you to identify pivotal Moments of Truth that challenge these contracts, providing a unique lens to assess their strength.
Our journey continues in Session 5, equipping you with strategies to safeguard these contracts from fractures, preserving the sanctity of your organizational culture. Finally, Session 6 imparts the expertise needed to mend and restore broken contracts, fostering an environment of trust and growth.
Taught by industry veterans, this course amalgamates theoretical frameworks with practical scenarios, ensuring you emerge as a Certified Employee Experience Improvement Expert. Harness the power of employee engagement and experience to sculpt a workplace where potential thrives and relationships flourish. Join us in reshaping the landscape of organizational dynamics. Your journey towards becoming a CEExIE starts here.