Introduction to Internal Investigations

Essential Knowledge for Protection Professionals

This course defines the internal investigation and its importance to a successful workplace. The syllabus is a  general overview for security practitioners, human resources specialists, and department managers and supervisors, among others.

What you’ll learn

  • Define an internal investigation and explain why they are critical to business success..
  • Identify the six investigative strategies available in the workplace..
  • Explain common goals of a workplace investigation..
  • Understand the five steps of the investigative process..
  • Appreciate the negative impact of a poorly planned and executed internal investigation..
  • Understanding the potential risks of prosecuting a wrong-doer..

Course Content

  • Welcome to the Course! –> 2 lectures • 18min.
  • Investigative Methods –> 1 lecture • 12min.
  • Ten Steps for Planning the Investigation –> 2 lectures • 26min.
  • Lecture 6: Phases and Trends of the Investigation –> 2 lectures • 17min.
  • Life-Cycle of the Investigation –> 3 lectures • 33min.

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Requirements

  • The course is taught in English.
  • Internet connectivity, video and audio capability required.

This course defines the internal investigation and its importance to a successful workplace. The syllabus is a  general overview for security practitioners, human resources specialists, and department managers and supervisors, among others.

The student is introduced to six investigative strategies available to the corporate investigator. Likewise, the course presents some potential risks of unprofessional, incompetent, workplace investigations.

Additionally, the course describes the Process of Investigation as five stages:

  1. Preparation and Planning
  2. Information Collection and Fact Finding
  3. Verification and Analysis
  4. Determination and Delivery of Corrective Action
  5. Prevention and Education

This course defines the internal investigation and its importance to a successful workplace.

The syllabus is a general overview for security practitioners, human resources specialists, department managers and supervisors, among others. It serves as a foundational course in the Mastering Security Management series.

The course includes three .PDF documents that supplement the primary course content.

Issues requiring potential investigation are discussed and include workplace accidents, suspected wrongdoing by employees, documented complaints, employee theft, receipt of a lawsuit, regulatory concerns, workplace violence, or unexplained drops in morale or workforce performance.

The course leverages the instructor’s extensive experience in private/corporate security. Key themes throughout this program, include:

  • The importance of presenting yourself as a business professional and not a “rent-a-cop.”
  • The critical role of organization, confidentiality, and objectivity in all investigations.
  • Assume all investigations, reports and investigators will appear in court.
  • Characteristics of the successful investigator

Learning checks appear periodically to help you assess your understanding of the course content.

 

 

 

 

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